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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jim Johnson

September 12, 2023

5  out of  5 rating by Jim Johnson
"I have been paying for property insurance to various insurance companies since 1977. I just paid and paid and never needed it, until now. I am glad that I had switched and went with Aubrey and State Farm for my homeowners insurance about 7 years ago. I just made a $46,000.00 claim and their settlement with me was very fair. Yeah!"

Jacob Hyder

September 11, 2023

1  out of  5 rating by Jacob Hyder
"This is a terrible agency that does not respond to your messages or call. They pay no attention to what you are saying or asking. They just send you off to a horrible under qualified rep for the corporate office who has worse skill than the agency. None of them collect or relay ANY information and relay it to the one of many reps you will eventually get a call back from. You will explain your situation every single time you talk to someone new. I can only assume all the positive reviews are fake. NONE of them fit the experience you will have. I will never use this agent or company again. Leaving as soon as we can get the car repaired…or should I say IF we get it repaired."

Merritt McDole

August 17, 2023

5  out of  5 rating by Merritt McDole
"Sarah responded promptly with exactly what i needed and saved me a ton of time! Great place to have your policies with. Good people!!!"

Bobby Vernazza

August 17, 2023

5  out of  5 rating by Bobby Vernazza
"Aubrey and her team are the absolute best! I have a my primary residence, rental properties, vehicles and business all insured through Aubrey She has met all of my needs and exceeded my expectations. Aubrey and her team are very knowledgeable, quick to respond and are a joy to work with. Not only all that, but they’re pricing is very fair and reasonable. Anyone looking for insurance, I always refer to Aubrey."

Anna Eisenstein

August 16, 2023

5  out of  5 rating by Anna Eisenstein
"Always so polite and helpful -- that is why I have stayed with this office despite many moves throughout the state over the years! Thank you Aubrey & team! (Sarah, who helped me today, answered all my questions and made sure I had everything I needed!)"

Michelle Rys

July 29, 2023

5  out of  5 rating by Michelle Rys
"Always a pleasure to work with this team! I work with Joe mainly and he is extremely responsive, resourceful, and helpful. I highly recommend this office and have had some friends move over to them."

Gabriela Pineda

July 21, 2023

5  out of  5 rating by Gabriela Pineda
"I’m very happy with Aubrey Nielsen from State Farm because she is very kind and very good at responding when I need to know about my insurance and she is quick at answering my question also she is very professional and nice and I got a really good combo price thank you Aubrey 😊"

Rylan Kanae

July 16, 2023

5  out of  5 rating by Rylan Kanae
"Hats off to the Aubrey Nielsen State Farm Insurance Agency team for their remarkable and speedy service. They go above and beyond to ensure that you are getting the best insurance coverage and are transparent every step of the way. Highly recommended you give them a visit!"

Ashley Takayama

July 16, 2023

5  out of  5 rating by Ashley Takayama
"SHOUTOUT to Sarah and Joseph for amazing service!! I completed the initial quote online on the StateFarm website so walking in the process was quick and easy. I definitely recommend giving them a call/visit if you’re in need of insurance assistance (they have amazing food recs as well)!"

kimberly mercer

June 28, 2023

5  out of  5 rating by kimberly mercer
"Always there when I need a human being to help. They are patient and kind. I would recommend Aubrey Holt state farm insurance to ANY ONE. They are literally the best."

Michael J Terrizzi

June 21, 2023

5  out of  5 rating by Michael J Terrizzi
"Been working with this office for probably 4 or 5 years now. They have never let me down, always very kind and easy to talk to. It means a lot to me that I can call the office with a request or to check on things, and an actual person picks up the phone -- not only a real person, but always the same handful of excellent people. Sarah Blakesley has been working there for at least as long as I've had a policy with State Farm. She is a very sweet girl and she is also very good at her job; making sure to explain little details, or offering alternatives to help me save money in the long term. More than a few times, she has made a suggestion to me which has not only changed my mind but also helped to improve the cost or quality of my car insurance. I've visited the office in person a handful of times. They have a very welcoming atmosphere there, the office is always very clean and well-kept, and they are always very quick to offer a free bottle of water or similar refreshment from their little refrigerator. It feels like it is a family-run business, not some big, corporate mess with layers of touch-tone navigation or faceless people you talk to once and never again. I've had car insurance with probably 5 or 6 different companies over the years. Progressive, All State, esurance, etc... While the coverage was OK and the cost was alright for the various periods of my life, none of them have done anything at all that ever made me think "this place is nice, these people are nice; I like this and I want to stay here." Aubrey's office has done exactly that."

melanie silva

June 7, 2023

5  out of  5 rating by melanie silva
"Switching over from CA for renters insurance last minute was no problem! I worked with Sarah, who was friendly and was able to help me get everything set up in less than 10 minutes. She was even so considerate as to confirm the pronouns for my partner and I (something I've had issues with in the past from other agencies). Overall, my experience is limited so far but right off the bat I would definitely recommend this crew!"

Amber Brunner

June 6, 2023

5  out of  5 rating by Amber Brunner
"I've worked with Joseph on a few things, including an unfortunate total loss of my car due to another driver. He answered all my questions quickly and made calls to corporate so that I didn't have to wait on hold. I'd 100% recommend!"

Quintin Dow

June 4, 2023

5  out of  5 rating by Quintin Dow
"Always very helpful during office hours. I have gone through Aubrey Holt State Farm for any problem I've had with auto claims, etc."

Aida Valentine

May 31, 2023

5  out of  5 rating by Aida Valentine
"I received a great rate on my auto insurance and the team was warm and responsive!"

Ana Rigsby

May 31, 2023

5  out of  5 rating by Ana Rigsby
"I can not say enough good things about this company and office. Anytime I had an issue they were unbelievably fast to respond and go above and beyond to help in anyway they could. From home insurance to car insurance to the simplest question abut my policy. I tell everyone how amazing they are."

Kevin Lemelson

May 26, 2023

5  out of  5 rating by Kevin Lemelson
"Awesome people to work with that are always there to help!!!"


May 11, 2023

5  out of  5 rating by Sarah
"Very nice and helpful!"

David Cin

May 10, 2023

5  out of  5 rating by David Cin
"Aubrey leads a team that wants to help you every step of the way through any insurance needs. When I first worked with Aubrey I noticed this, and now working with various members of her team I see there is clearly a strong culture of customer service and teamwork. Sure you can maybe find a place that will undercut rates, but my experiences with those other places is that when you really need their help, they’re hard to reach or pass you to someone at a call center to focus on your needs. That isn’t what Aubrey’s team does. I’d highly recommend. I’ve never had an unpleasant experience."

Ashley Fisher

May 8, 2023

5  out of  5 rating by Ashley Fisher
"Always super helpful and quick, I’ve loved working with this team! ❤️"

Jeffrey Froom

April 28, 2023

5  out of  5 rating by Jeffrey Froom
"Aubrey's office, and Sarah Blakesley, have been great with my coverage needs. I've been with them for 8 years now. They are very informative, patient with my questions, responsive, email savvy, have never mixed up my information, very polite, and even proactively helped me save money when corporate raised their national auto rates. Thank you, team!"

Mara Schmidt

April 28, 2023

5  out of  5 rating by Mara Schmidt
"Everyone who works at this location is beyond helpful every time I need something done. I highly recommend working with this branch of this company if you need any insurance for anything whatsoever. 10/10"

joan woolf

April 21, 2023

5  out of  5 rating by joan woolf
"We just want to give a shout out to Aubry Nielsen's State Farm Team! Aubry, Joseph and Sarah are always super helpful guiding us in multiple our policies. You can always expect an email and/or phone call when warranted. We transferred from another State Farm in town and just can't say enough about Aubry Nielsen's team! It's a whole new experience! They always treat us like friends and family hands down. Thanks for helping us find our new State Farm family!"

Leigh Metzger

April 5, 2023

5  out of  5 rating by Leigh Metzger
"Sarah and Joe were extremely helpful. Their responses were rapid and contained all of the information I needed. They made the insurance process so easy. Thank you!"

Kelvin Kim

March 31, 2023

5  out of  5 rating by Kelvin Kim
"Joe and Aubrey are great and are always finding me ways to save!"